A Very, Very Long Shot...

Desert Orchid

Desert Orchid

Senior Jockey
Joined
Aug 2, 2005
Messages
25,462
Would anyone on here have a direct telephone number to Sir Christopher Bland, Chairman of BTplc?

I've tried writing (at BT's HQ address) but the letter hasn't been acknowledged and the website doesn't contain a number.
 
Thanks, Bar. I've been on the phone to broadband technical support for about an hour, most of which has been on hold :teeth: while they repeatedly come back with the same message, effectively telling me they won't send an engineer to the house (having promised one last week "within three to five working days").

I was told at the outset I was being put through to the manager but I've since asked - and been put - through to the next manager three times. What kind of hierarchy do they have in their call centre?! :blink:

PS - do you know if that is a direct number to the man or just the premises? (I'm still on hold and can't afford to hang up having got to this stage!)
 
When I complained I was told there was no supervisor to put my call through to. I asked who was in charge and they couldn't give me an answer, truly a shocking service
 
Got through to a chap who clained to be high level and he has promised "ownership through to resolution" - but I'm not holding my breath :huh:

Thanks again, Bar.
 
Back
Top