Received this from bt this morning
We’ve got some great news about TWO improvements we’re making to your broadband. And don’t worry, they are improvements at NO extra cost!
You’ll be aware that each of our products comes with a usage guideline. This is the amount of data you can send and receive through your broadband connection each month. However, as we don’t want anything to get in the way of your enjoyment of the Internet, we’re making two important improvements to the way usage guidelines work.
A new approach to usage guidelines – to give you more freedom
Although the vast majority of our customers are within the current usage guidelines for their product, some customers have told us that they feel restricted. So we’ve responded.
Our new approach to usage guidelines means you are free to use your broadband without the fear of being limited or charged.
From now on, if you occasionally exceed your monthly usage guideline there will be no need to worry, as you’ll be able to continue using the service as normal for the rest of the month without any restrictions or additional charges.
In fact, as long as you don’t regularly exceed your usage guideline by a large amount, you have no need to worry whatsoever. If you do regularly go over the allowance, we may contact you about moving to a more appropriate product for your needs. However given that the usage guideline for BT Yahoo! Broadband is more than enough for most people on this product, it’s unlikely this will be necessary.
And an increased monthly usage guideline at no extra cost
Additionally, as there are more and more things you can do with a broadband connection, we have decided to increase your usage guideline anyway. This means your monthly usage guideline will be increased from 30GB to 40GB, giving you even more reason to relax and enjoy your broadband.
And you don’t have to do a thing
In order to take advantage of these improvements to your service you don’t need to do a thing. More information and updated Terms and Conditions are available at
www.bt.com/broadband/news These changes will come into effect on 15th October 2005.
Just thought we would tell you the good news. Thank you for being a valued customer of BT Yahoo! Broadband.