Have found them to be ok to get with online. You get a fairer crack than 365 anyway.
I'm further in front by miles (I'm talking thousands) with Bet 365 than any other operation and am restricted by several of them but never by B365 so I don't get comments like yours, trefflich. Then again, I have no links to inside info and don't follow tipsters or anything like that so maybe that's why but I'd sooner bet with B365 than anyone else.
I opened a 365 account, won about 1500/2000 approx over a month and restricted to pennies. There was nothing underhanded in my bets...they are pathetic imo. Can't understand how they've left you on the line if you've won plenty.