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Orange called back yesterday and have agreed to replace the handset. There is a problem though. They have just moved offices and evidently none of their computers were working yesterday so they were unable to say when this may be.

Well, it took Orange 7 days to agree the handset isn't working as it should, and goodness knows how long before we hear back when we will actually receive it.

BTW, my boyfriend says the Newsgroups are rife with people complaining about Orange and their CS!

[QUOTE="Kathy, post: 2073857"] Orange called back yesterday and have agreed to replace the handset. There is a problem though. They have just moved offices and evidently none of their computers were working yesterday so they were unable to say when this may be. Well, it took Orange 7 days to agree the handset isn't working as it should, and goodness knows how long before we hear back when we will actually receive it. BTW, my boyfriend says the Newsgroups are rife with people complaining about Orange and their CS! [/QUOTE]

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