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A nice little Indian man turned up today in his white van with a replacement handset today for the OH. He had hundreds in the back of the van. Orange had admitted the handset was faulty, confessed that their CS department was in disarray, so looks as if we may have to stick with them until the end of the current contract. In the meantime, I have got myself a natty Motorola pay as you go on 02 which I am more than happy with just in case Orange had pulled the plug on us for stopping their direct debit.

[QUOTE="Kathy, post: 2073858"] A nice little Indian man turned up today in his white van with a replacement handset today for the OH. He had hundreds in the back of the van. Orange had admitted the handset was faulty, confessed that their CS department was in disarray, so looks as if we may have to stick with them until the end of the current contract. In the meantime, I have got myself a natty Motorola pay as you go on 02 which I am more than happy with just in case Orange had pulled the plug on us for stopping their direct debit. [/QUOTE]

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