Legal Query

L

LUKE

Senior Jockey
Joined
May 2, 2003
Messages
8,785
Location
Waterford
I want to take a small claims court action against RUK.I live in the Republic of Ireland and they are UK based.
In which jurisdiction should I make the claim.I know its a simplistic question but I want to get it right first time.
 
Originally posted by Homer J@Jul 21 2006, 12:43 PM
Luke, can I ask what they have done?
Click to expand...
In their terms and conditions they say its €300 a year per household.When I got in a second sky box I had some difficulties with ruk who eventually sent me the signal before cutting it off on Christmas week.
They say that per household actually means per box but are willing to let me have a second box for€150 per annum.
When I brought their terms and conditions into the arguement they were good enough to go into their website and retrospectively change their terms and conditions.
Their queries are dealt with by Setanta Transmissions who in the words of Honest Tom "are the greatest wankers ever to walk the face of the earth".
 
I think I mentioned this before, Luke, but I have two Sky boxes (one normal, one Sky+) with matching subs through the multiroom package - i.e. you pay ~£10 extra a month to Sky, and you can have your full set of channels on the second box.

When I subscribed to RUK, I mentioned this and they enabled my sub for both boxes - I specifically asked them if there was an extra fee and they said there wasn't.
 
I was moving house about 6 months ago and spoke to Setanta who told me that I could move my RUK sub across. What they actually did was give me a brand new sub (i.e. full 12 months to run) - this was specfically what I did not want and as I am intending on giving up backing horses shortly I will be cancelling and not renewing when it runs out (in fact there is probably a notice period, so I will be checking the small print).

Good luck with your claim.

I agree with the Honest one's assessment of these clowns.
 
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