Millions Paying the Wrong Amount of Tax

Tout Seul said:
... there is a need to train staff drawn from the available workforce and provide them with the support to enable them to do their job ... If it is done and still the staff are not up to it then the staff must be changed.
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Problem lies in getting rid of them. The law as it stands makes it much easier to take someone on than to get shot of the incometent ones - especially in the public sector.
 
Aren`t I glad I`m out of it. Difficult to disagree with anything said. Morale has been plummetting for a long time...droves of experienced staff have left and the staff now are so poorly trained they just don`t understand the job. And as for Hartnett!! Well, he worked in my old office for quite a while and how he has gotten to the top defies belief! And therein lies the crux of the problem. As with any poorly performing organisation , it`s the men at the top who are responsible. A ruthless cull of the top men would be a step in the right direction but I doubt whether it will happen. More likely a cull of the lower orders.
 
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