This from this month's edition of TB Owner & Breeder, by Andrew Black (owner and co-founder of Betfair):
"Betfair has always shared betting information with the regulator (the BHA). I am no longer involved in the day-to-day running of Betfair, although there was a time when I dealt with all the integrity issues personally. In the recent case involving Harry Findlay... Betfair provided the BHA with certain details of Harry's betting, as it is required to do under its Gambling Commission licence. Following Harry's 6-month ban, Betfair made critical comments stating that it considered the punishment "disproportionate", a statement which in itself attracted a certain amount of criticism.
On a personal level, I have a little "previous" in stirring up integrity issues - I once took a stand on my Blog against Ballydoyle, concerning their use of pacemakers. There was an eventual inquiry and a guilty verdict was reached. The punishment (a £5,000 fine) was immaterial and it was accompanied by a statement that could be described only as an apology.
Racing opinion was split when Nicky Henderson faced an enquiry on an equine drugs charge - he received a £40,000 fine and a 3-month summer ban. These serve as interesting comparables.
In Harry's case, he appears to have done nothing to alter the course of the race and, in the significant instance, he had a hefty win position at all times. He reduced his liability a little during the race, but since his horse ran out an easy winner it cost him money. It is noteworthy that he could have achieved the same position entirely legally by backing the remaining horses in the race. One has to question a rule which holds a position illegal that can be re-represented in a way that is entirely legal.
I've never liked the rule. I was on the original committee that drafted it and I didn't like it then. Like my comrades at Betfair, I find the punishment disproportionate. What we should all do is aim to create a rule that is fair and workable in an evolving world.
The BHA desperately wants to broaden the appeal of racing and the Racing for Change initiative is here to show us the way. In my early days at Betfair, I had a motto that I used a lot: 'look after the customer and the rest will come'. In recent times, Betfair has invested large and increasing amounts of money and resources in customer relationship management - understanding your customer and keeping him happy. (Is it just me - or is this an unfettered plug for his business?)
I'm not sure who the BHA believes is its primary customer, but I suggest it should be punters and racegoers - the consumers of racing's product. Look after them and the rest will come. I don't see Bens and Brians as RFC does. They're all Harrys to me. Rich Harrys, poor Harrys, young and old Harrys, male and female Harrys, and the BHA needs to help racing to engage with all of them. They need empathy and, when required, humility - not perhaps qualities one would look for in a regulator, but all these different hats make for a confusing picture.
Harry Findlay isn't perfect but he matters to racing and I believe he should have been looked after better an earlier stage. The relationship was not being managed as it should have been. If we can't look after this Harry, then I don't hold out much hope for the rest of them."
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Apart from copping a large free advertisement for Betfair - and as I'm not a customer, I've no idea how wonderful its relationship is with them - any thoughts on this? It looks like a bit of white-man-speaks-with-forked-tongue to me. Black's on the committee which made the rule, but he claims not to have liked it. Why, then, be on a committee which passes rules you think are unfair and misleading? As for all those Harrys - I'm not sure I see an old, poor Harry being a customer of Betfair or racing in general, and as for 'looking after' Harry Findlay - he's got a Mummy, and a very staunchly supportive one at that. I don't think that the BHA's role is to play Nanny to racing's owners - he was shown the rules at the end of 2008, remember, and treated like a fairly sensible and sentient human being. If he's decided to behave like a very naughty boy, I don't see it's up to the BHA to just stick him on the naughty step in the hope that he'll be good afterwards. I also don't care for Black's squirming round the fact that Betfair is a major player in squealing on dodgy-looking patterns in betting - the organisation is behind most of the warned-off dodgepots currently on the 'Do Not Admit' lists at racecourses, so if he doesn't like some of the rules, and finds himself compromised by Betfair's policing tactics, maybe he'd be better off with a chain of florists' shops.