Sheikh
At the Start
Anyone see the chap on Panorama representing Iceland the other night. How to destroy a business in 90 seconds.
O'Leary (Ryanair) has been spouting that kind of stuff for years. Hasn't affected his business much.The Iceland guy literally had a "So What" attitude to his company's products containing horsemeat. A quote of his that sticks in my mind was his glib answer to whether Iceland would be testing for horsemeat contamination in the future. His reply:- "No, and we won't be testing for cat, dog, or monkey, either". :blink:
Car-crash stuff.
But O'Leary flippantly dismisses people's concerns over how they are being treated when he is relying on them to buy his product. That isn't that different in my opinion.
I would now only fly Ryanair if no other airline could get me to my destination but I can't imagine enjoying it the way I did when it started out. In those days it was 'cheap & cheerful'. Now it's not-so-cheap and ever-so-nasty.
Back to the horsemeat stuff...
Yes, we do need to know what we're eating but I don't see this as a big health scare or anything like that. It's more about are we getting what it says we're getting?
I used to buy Lidl's lasagne (the big one) as it tasted better than any of the other supermarket stuff. But a couple of years ago they changed the recipe. I think it might even have said 'improved' on the label. It was horrible. Nothing like the original. And I have to say, my first thought was, 'That isn't beef.' I'm sure the label said beef (but I'll check tomorrow when I'm there). It was more like the stuff you get in 'Scotch pies', originally known up here as 'mutton pies'. I haven't eaten that lasagne since. It might well be horse.
I don't have a problem with horsemeat, as I said. I used to get it (and enjoy it) when I worked in France.
I hear ye..... but I've never heard him joke about the quality of the aircraft
And the Iceland guy wasn't joking about his food containers.I hear ye..... but I've never heard him joke about the quality of the aircraft
In summation: people are arseholes, businessmen try to make money, and people just love complaining.
Very fair, reasoned post, Grey.I speak as somebody who has been a major beneficiary of Ryanair, who through their competition with Aer Lingus have certainly saved me a five-figure sum on my travels back and forth over the years. There was even a time when I preferred their service to Aer Lingus, but they have taken things too far.
There's a difference between enforcing rules for the sake of efficiency and using them to catch people out. Why not let people go ahead and check in if the flight is delayed? If a bag looks ok, why insist on measuring it anyway? What possible justification is there for fining people £40 if they forget to print their boarding pass? And while you might resent people skipping the security queue in order to make their flight, you might be grateful for the same flexibility yourself some day, people aren't always late through their own fault.
Ryanair make only three commits.
1. Leave and arrive on schedule = Check
2. Cheaper than competition = Check
3. Don't lose your luggage = Check
They ask for three commits from their passengers.
1. Arrive on time
2. Print your boarding pass
3. Obey the luggage rules.
Nothing else; no smiles, blow jobs or hand towels.
On balance, who do you all think meets their commitments best?
We could have a whole thread on Ryanair.
On the arriving a few minutes late thing, I think they are dead right. I fly over and back to London most weeks, and I am acutely aware of how easy it is for flights to be delayed. You can miss your slot. And become late to your destination. I sometimes get frustrated by people being late and affecting me at my destination. I actually think it is fairer to have a rule and to stick to it. Rigidly. I don't want to be late because of someone else's tardinesss. On a similar note, I hate the way they let people skip the airline security queue as they are late for their flight. I make the effort to arrive on time at the airport. Last Monday, 8 people were moved to the front of my queue at the bag scanning area. This meant I couldn't have a cup of coffee on the other side before I got on my flight. I find it hard to function at 7am with no caffeine.
On the bag being slightly too big. Again, I agree with Ryanair on this. Back in December, I was on a flight from London with Aer Lingus. It was full. I had one of those girlie wheelie bags, as I had done an overnight for 2 nights in London. When I got on the plane, there was nowhere to put my bag. I had seen people with three or four bags each or one bag that was too big getting on the plane. They had to tag my bag and put it in the luggage hold. When I got to Dublin I had to wait for my luggage, which was delayed. I got back 30 minutes later than I would have otherwise, and so didn't get home in time to allow my wife to go to her pilates class. Minor inconvenience for me I guess, but I still blamed the 4uckers with big bags and extra bags for d!cking me around.
I don't really like flying Ryanair, but if I am being honest, the above experience are caused by the "relaxed" attitude of Aer Lingus and I think they need firmer rules.
No one expects blowjobs or hand towels.Nothing else; no smiles, blow jobs or hand towels.